
Hey! I'm Emieliza Mariano
Your Reliable Virtual Support
With a Personal Touch

Here’s My Story
Over the past 10 years, I’ve built a solid foundation in the BPO/Call Center industry, working in various roles that required both adaptability and a deep commitment to customer satisfaction.
This decade of experience has helped me develop advanced written and verbal communication skills, shaped by daily interactions with clients from all walks of life and from across the globe. Whether resolving technical issues, addressing customer concerns, or guiding users through a process, I’ve learned how to communicate clearly, empathetically, and professionally, skills that are crucial in any virtual environment.
Although I’ve spent a significant portion of my career in the call center industry, my interest and skills in administrative tasks have always been present. Administrative support has been a true passion of mine—something I’ve consistently enjoyed and naturally gravitated toward.
I’m now eager to realign my career with my passion and apply these skills in a remote role where I can contribute meaningfully, grow professionally, and find greater fulfillment in the work I truly enjoy.
I genuinely find fulfillment in supporting others and making sure everything runs smoothly behind the scenes. Knowing that my efforts contribute to someone else’s success gives me a real sense of purpose.
“When they succeed, it feels like I’ve succeeded too”.
I'm eager to be part of something where my experience and mindset can truly make a difference.
Skills
Microsoft Office Programs
Visual Design - Canva
Email Management
Professional Writing
Customer Service
Salesforce
Video Conferencing
Task Prioritization
Multitasking
Attention to Detail
Adaptability
Accountability
Some of My Thoughts
Ready to Connect
