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Hey! I'm Emieliza Mariano

Your Reliable Virtual Support

With a Personal Touch

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Here’s My Story

Over the past 10 years, I’ve built a solid foundation in the BPO/Call Center industry, working in various roles that required both adaptability and a deep commitment to customer satisfaction.

This decade of experience has helped me develop advanced written and verbal communication skills, shaped by daily interactions with clients from all walks of life and from across the globe. Whether resolving technical issues, addressing customer concerns, or guiding users through a process, I’ve learned how to communicate clearly, empathetically, and professionally, skills that are crucial in any virtual environment.

Although I’ve spent a significant portion of my career in the call center industry, my interest and skills in administrative tasks have always been present. Administrative support has been a true passion of mine—something I’ve consistently enjoyed and naturally gravitated toward. 

I’m now eager to realign my career with my passion and apply these skills in a remote role where I can contribute meaningfully, grow professionally, and find greater fulfillment in the work I truly enjoy.

I genuinely find fulfillment in supporting others and making sure everything runs smoothly behind the scenes. Knowing that my efforts contribute to someone else’s success gives me a real sense of purpose.

“When they succeed, it feels like I’ve succeeded too”.

I'm eager to be part of something where my experience and mindset can truly make a difference.

My Experience So Far

Education

Human Resources Dev't Mngt

Marian College

Work

8 Years Working at Vistaprint

Digital Customer Service

2 Years Working at Startek

Customer Service

1 Year Working at New Hope

Sales Coordinator

Skills

Microsoft Office Programs

Visual Design - Canva

Email Management

Professional Writing

Customer Service

Salesforce

Video Conferencing

Task Prioritization

Multitasking

Attention to Detail

Adaptability

Accountability

Some of My Thoughts

As someone who thrives on organization, structure, and support, becoming a Virtual Assistant felt like a natural fit for me. I’ve always enjoyed taking on the behind-the-scenes responsibilities that keep things running smoothly—whether it’s managing inboxes, coordinating schedules, or handling admin tasks that allow others to focus on the bigger picture

Ready to Connect

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Emieliza Mariano

+63 945 281 0099
emariano30@icloud.com

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